Get Kawaii strives to get orders processed swiftly so your order can make its way to you quickly and safely.
All orders are shipped directly from Tokyo, and processing times will vary based on mail carrier and shipping option.
Order Processing Time (Estimate)
For in stock items: I will do my best to ship your package out within 5 business days. (This does not include weekends or national holidays.)
For preorders: Your order will shipped after the items you preordered have been released. Please check the related product page for the estimated shipping time.
|| Carrier Options
All packages are sent through either:
1. Japan Post (Japan's national postal service):
This service includes Sea/Freight, Airmail, and EMS shipping options.
or
2. Yamato Transport (a private express shipping service based in Japan):
This service includes the Yamato Express shipping option. Processing/delivery is handled by UPS.
Japan Post Shipping Options
Japan Post offers multiple shipping options that vary in speed and price.
To see which options are currently available for your country, check Japan Post's list of shipping options for each country.
Sea/Freight Shipping
Delivery Time: 3-4 months after being shipped
Cost: Cheapest option
Notes: Includes tracking / Currently available for most countries.
International Parcel (Airmail) Shipping
Delivery Time: 6-10 business days after being shipped
Cost: Slightly Expensive
Notes: Includes tracking / For bulky items.
Small Packet (Airmail) Shipping
Delivery Time: 6-10 business days after being shipped
Cost: Affordable *recommended option
Notes: Includes tracking / Airmail for smaller packages up to 2kg.
EMS Shipping
Delivery Time: 3-5 business days after being shipped
Cost: More expensive
Notes: Includes tracking / Currently available for most countries. Includes insurance of up to 20,000 yen.
Yamato Express Shipping Option
Delivery Time: 4-12 business days after being shipped
Cost: Expensive *additional import charges may be added upon delivery
Notes: Includes tracking / Handled domestically by UPS, which may charge an additional import duty upon delivery depending on the country. All import surcharges (including duties and V.A.T.) are to be paid for by the customer.
Restrictions
- Delivery times and rates depend on the region/country.
- This shipping option requires a phone number for the recipient. Orders that do not include a phone number will be sent via a Japan Post option of equal or lesser value.
- Food items, jewelry, and items containing batteries cannot be shipped using this option.
- P.O. Boxes cannot be used as delivery addresses. (Signature required upon delivery)
- This option is not available for the following countries: Canada, Mexico, the Philippines, Portugal, Saudi Arabia
|| Track Your Package
You can check your order's tracking number anytime from the shipping confirmation email or the Order History page (if you have created a Get Kawaii account).
Enter the tracking information on the sites below to get the latest updates on your package.
NOTE: Sea/freight mail tracking information will take 2-3 months to be updated.
Japan Post: Japan Post Track & Trace Service
Yamato Express: Yamato Transport Tracking