Get Kawaii strives to get orders processed swiftly so your order can make its way to you quickly and safely.

All orders are shipped directly from Tokyo, and processing times can vary based on mail carrier and shipping option.

After your order's payment has cleared, I will do my best to ship your package out within 5 business days.

Please note that deliveries tend to take longer during the holidays.

We ship worldwide, so if your country is not listed on the available ship-to list, please let me know and I will add it!

Free Shipping

Orders under 2kg: All purchases of 10,001 yen or more include free SAL Small Packet shipping with tracking.

Orders over 2kg: All purchases of 15,001 yen or more include free Standard SAL shipping with tracking.

Shipping Options

You can choose between the following international shipping options.

1. SAL (Economy) Shipping || 2 types: SAL Small Packet (packages weighing less than 2kg) & Standard SAL (packages over 2kg)

Delivery Time: Typically around 2-4 weeks, but can take longer during holiday seasons

Cost: Cheapest Option

Notes: Includes tracking. SAL shipping is not available in some countries. (Check the list below) **Untracked SAL shipping discontinued as of November 23rd, 2018.

2. Airmail Shipping

Delivery Time: Typically 6-10 business days after being shipped

Cost: Average

Notes: Includes tracking. **Untracked Airmail shipping discontinued as of October 1, 2019.

3. EMS Shipping

Delivery Time: Typically 3-5 business days after being shipped

Cost : Most Expensive

Notes: Tracking is included

Countries without the SAL Shipping Option
Due to restrictions placed by certain carriers, the following countries cannot receive packages sent via SAL (listed in alphabetical order):

Algeria, Australia, France, Germany, Gibraltar, Spain, The Netherlands

If you live in one of the countries mentioned above, please choose either Airmail or EMS as your shipping option.

Tracking Your Package

You can check the progress of your package on Japan Post's official website using the tracking code provided.

You can check your order's tracking number via the Order History page under the My Account section. 

Please click on the link below to track your package.

Japan Post Track & Trace Service